A Collections Agency in Hernando County is looking for a Customer Service-Oriented individual to join their Team! Your job duties will include inbound/outbound calling, data entry, documentation, following up with clients or Attorney's, and providing fantastic Customer Service. You will be interacting with clients who are past due on accounts and timeshares, so you must be able to speak intelligently to what a timeshare is. Your flexibility is required due to the office hours, which vary. Working hours are 9-5, 12-8, or 8-12, as the office is open later on certain days, and half a day on Saturday. If you would like any more information about this position, please contact Carolyn at 352-796-6000.
Working hours: Monday-Saturday 9-5, 12-8, 8-12 (hours vary)
3+ years in any Customer Service environment is required
Excellent telephone etiquette and ability to process a high volume of calls per day
Excellent typing speed, and advanced computer skills required
Ability to identify the definition of a timeshare and understand how they work
Ability to communicate professionally and effectively with Law firms
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.