Collections Representative

Metairie, Louisiana
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
7:30 AM - 4:30 PM
US$ 15.35 per hour
Ref. Number
Hall, Christina, Spherion
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Job Description

Looking for a call center opportunity with a growing healthcare company?
Spherion has a great opportunity for you. Our client in Metairie, LA, is seeking a Collections Specialist to provide administrative support to the collections operations.

This position is Monday - Friday, 7:30am-4:30pm
Weekly paychecks at a pay rate of $15.35/hr.

Through ongoing database maintenance, the Patient Account Representative - Collections ensures the timely receipt of claim payments and minimizes bad debt accrual. In this capacity, the Patient Account Representative - collections provides outstanding customer service to customers and vendors through effective and timely communication.Under general supervision, identify and resolve routine outstanding claims. Generate and analyze diverse reports and work lists in the identification and resolution of general patient account issues. Assist in the resolution of outstanding payments from past due accounts. Ensure timely receipt of claim payments; processing payments accordingly and reconciling all necessary data. Perform all responsibilities in compliance with company policies and procedures; ensuring timely and complete documentation of activities performed. May serve as a point of contact for customers and/or external vendors in response to inquiries and unresolved issues.

Working hours: 7:30 AM - 4:30 PM

General computer skills with working knowledge of word processing, spreadsheet, and email applications
Detail oriented with good analytical and organizational skills
Good interpersonal skills with the ability to work cohesively within a team environment
Excellent oral and written communication skills to effectively communicate with customers and all levels of management

High School

1-4 years

HS Diploma or equivalent
Must have at least 1 year of previous experience in a customer service or office role

If you are interested in this position, please apply online at
Following the completion of your application, a recruiter from our local office will reach out to you within 24-48 hours regarding the application, your work experience, the job details and next steps.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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