Collections Representative

Rochester Mills, Pennsylvania
Accounting & Auditing (Business and Financial Operations Occupations)
Job Type
Ref. Number
Spherion Dubois, Spherion
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Job Description

We are seeking a Collections Representative in Rochester Mills area for a fuel supplier!

As a Collections Representative you will be responsible for contacting customers who are delinquent in the repayment of their loans and obtain payments, commitment agreements or establish a repayment plan.

Contact delinquent account holders by telephone to proactively collect past due amounts.  
Follow-up with standard written communications, as required.  
Escalate accounts as necessary. 
Work within the framework of established policies to resolve problems regarding customer accounts, including through local courts using appropriate filing procedures.  
Must follow all guidelines of the Fair Debt Collections Practices Act (FDCPA). 
Work closely with the accounting department to resolve billing issues and keep customer accounts up-to-date.  
Maintain accurate records of customer communications. 
Submit information to get reimbursements pursuant to state run heating oil programs (PA, NY). 
Keyboarding proficiency
Familiarity with Windows based computer applications 

You will begin your probationary period as a Spherion employee. If you prove to be an asset to their organization, they will consider you for permanent hire!For consideration, please email resume to or call 814-375-9675


Ability to work under pressure; flexibility and willingness to work at a rapid pace 
Ability to understand and carry out oral and written instructions 
Ability to compose simple correspondence 
Ability to communicate with others and to assimilate and understand information in a manner consistent with essential job functions 
Ability to multi-task is essential 


High school Diploma or GED
Minimum 2 years collections experience 
Computer experience

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