Collections Specialist

posted:
Location
Draper, Utah
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 7:00 PM
Salary
US$ 17.00 - US$ 18.00 per hour
Ref. Number
S_64390
Contact
Pedreanez,Rosyne, Spherion
Phone
801-519-5093
Apply Now

Job Description

As the world's only fully integrated sustainable energy company, Our client is at the vanguard of the world's inevitable shift towards a sustainable energy platform.
We are looking for committed individuals who want to be part of a company that has broken new barriers in developing high-performance automobiles that are not only the world's best and highest-selling pure electric vehicles, but also the safest, highest-rated cars on the road in the world; and also offers a full suite of energy products that incorporates solar, storage, and grid services.

Responsibilities:
The Credit and Collections Specialist works to establish contact with past due customers and resolve delinquency in a timely manner through providing account information, resolving customer concerns, and negotiating payment arrangements that are acceptable to both the customer and the company.

The specialist will perform the following daily functions:
- Proactively contact customers though outbound phone calls.
- Handle inbound phone calls
- Proactively contact and respond to customers through e-mail and multi-channel efforts.
- Work with internal departments to resolve disputes
- Follow up with customers and internal departments to ensure high levels of customer satisfaction and positive customer experience.
- Perform special projects as requested by management.
- Meet daily and monthly performance standards.

Pay Rate: $17.00 p/hr
BILINGUAL/Spanish is $18.00 p/hr (not required but preferred)

Working hours: 8:00 AM - 7:00 PM

Skills:
Proficiency in MS Office
Call Center experience preferred
Ability to prioritize and multi-task, with the flexibility to adapt quickly to change
Detail-oriented, resourceful and able to manage shifting priorities
Excellent written and verbal communication skills required
Ability to positively and effectively interact with internal and external customers
Ability to work well with other in a collaborative team environment

Education:
High School

Experience:
0-1 years

Qualifications:
High School Diploma
Previous experience definitely a plus
Bilingual - Spanish (a plus. not required)


APPLY HERE --- OR---

Text "COLLECTIONS" to 801-519-5093

Call us to speak to a Recruiter and Start ASAP! ---- 801-519-5093

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now