Contact Center Specialist I

posted:
Location
Arden, North Carolina
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
Various Shifts Available
Salary
US$ 11.00 - US$ 13.00 per hour
Ref. Number
S_34944
Contact
Laws, Sara, Spherion
Phone
828-348-0390
Apply Now

Job Description

Customer service position using technology, giving advice and direct support to clients in need, Handle customer issues, reservations, questions or concerns in a timely, professional manner.

Responsibilities:
Learn database specific to job and other tasks.
Communicate professionally in both verbal and written responses to customer inquiries using scripts and product knowledge

Working hours: Various Shifts Available

Skills:
Typing skills a must especially, speed and accuracy
Must be proficient on computers
At least 1 year Customer Service experienced required

Education:
Associate

Experience:
1-4 years

Qualifications:
Good attitude
Able to multitask and pay close attention to detail
High school diploma or GED


Call (828) 348-0390, apply online or apply in person at our office 856 Sweeten Creek RD Unit H, Asheville, NC 28803. We are open Monday through Friday 8 AM- 5 PM

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now