Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution.
Working hours: Available M-F 7:30am-8pm, and Sunday 1pm-5pm
KNOWLEDGE, SKILLS AND ABILITIES:
Excellent interpersonal and communication (oral and written) skills
Excellent data entry, numeric, typing and computer navigational skills
Ability to quickly assess a request, use electronic and paper resource materials and correctly respond to a customer
Comfortable working in a fast paced environment
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.