Contact Center Specialist in College Station

posted:
Location
College Station, Texas
Industry
Customer Service & Call Center
Job Type
Temp to Perm
Salary
US$ 10.50 per hour
Reference Number
S_6547
Contact
Spherion Team, Spherion
Phone
979-846-7833
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Job Description

Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution.

Working hours: Available M-F 7:30am-8pm, and Sunday 1pm-5pm

Skills:
KNOWLEDGE, SKILLS AND ABILITIES:
Excellent interpersonal and communication (oral and written) skills
Excellent data entry, numeric, typing and computer navigational skills
Ability to quickly assess a request, use electronic and paper resource materials and correctly respond to a customer
Comfortable working in a fast paced environment

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Qualification

High School

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