Critical Facilities Technician

posted:
Location
Edison, New Jersey
Industry
Other (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:00 PM - 6:00 AM
Salary
US$ 20.00 - US$ 24.00 per hour
Ref. Number
S_58879
Contact
Lubischer, Gabrielle, Spherion
Phone
555-555-5555
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Job Description

The Critical Facilities Technician I is responsible for operating and maintaining all electrical, mechanical, and fire/life safety equipment to ensure that they maintain 100% uptime while maintaining best in class customer service in an always-on data center environment. A Critical Infrastructure Technician I assists with the operational logistics, transportation and asset management of data center devices insuring optimal placement based on space, function, connectivity, and power and cooling allocations. High energy, an apparent sense of urgency and dedication to your team, our customers our vision is required to be a success in this role.

Responsibilities:

  • Monitor and operate the critical power, cooling/environmental, security and support systems and facilities to meet or exceed up-time service levels
  • Act as a first responder providing hands-on electrical and mechanical equipment troubleshooting and operation This equipment includes, but is not limited to, stand-by diesel generators, switchgear, CRAH, CRAK, UPS???s, PDU???s, AHU???s, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD???s, and building automation systems
  • Take daily operational readings of all mechanical and electrical equipment and inspect buildings, grounds, and all equipment for unsafe or malfunctioning operation
  • Ensure all safety procedures are adhered to while performing work
  • Perform limited maintenance tasks to include: filter changes, battery system PMs, and Rack PDU & Rack ATS replacements
  • Support the safety and cleanliness of the environment and occupants by being proactive in identifying issues you see need resolution, opening tickets for maintenance and taking the needed steps to get it done
  • Monitor, resolve and update all Operations-assigned service tickets throughout your daily shift using a ticketing system. This will include, but is not limited to, trouble tickets and customer installations of electrical and physical equipment
  • Work closely with vendors, field technicians, and other telecommunications carriers to resolve service issues and improvements
  • Identify, research and support process improvement actions related to data center services
  • Support Shipping and Receiving with delivery and tracking of packages internally, packaging/unpacking and loading/unloading of deliveries for customers, carriers, vendors or other offices
  • Installation and termination of all copper and fiber cross-connects to include gathering requirements, designing, labeling, testing and documentation
  • Support Remote Hands, Server Reboots, power cycling equipment, and replacing equipment.
  • Rack/Stack/Configure hardware
  • Ensure physical security of data center, building, and occupants by maintaining site security protocols, badging requirements and data protection procedures
  • Provide general cleaning of the data center environment as needed on a regular basis
  • Complete and document daily walk log of physical DC inspections for general health, power, cooling, hazards, etc.
  • Remain informed and up-to-date on the policies and procedures in the Service Now knowledge base.


Working hours: 8:00 PM - 6:00 AM

Skills:
- End-user computer support and/or telecom experience preferred
- Able to create a checklist and follow it in order of arrangement without losing track of completed tasks
- Experience managing small-sized projects with minimal supervision
- Ability to quickly troubleshoot a range of technical situations with diverse scope and complexity in a critical operations environment and resolve effectively and efficiently
- Intermediate PC skills with demonstrated proficiency in Microsoft Office Suite
- Understand Basic Math Skills
- Extreme attention to detail in a fast-paced environment
- Excellent sense of urgency and ability to prioritize tasks with minimal supervision
- Must be able to work independently and as part of a team; able to interact with colleagues at all levels of the organization
- Must be able to communicate clearly and effectively in English, both verbally, typed and written. Includes reading, comprehending, and following documentation written in English
- Unquestionable personal integrity and work ethic
- Customer service mindset and driven to find resolution

Education:
High School

Experience:
1-4 years

Qualifications:
- Basic understanding of electrical and mechanical systems in a critical operations environment
- One (1) to two (2) years??? experience in a critical operations environment. Data center experience preferred.
- High School Diploma or equivalent
- Technical (Military/Trade School) training and/or 2+ years relevant experience
- Able to work rotating shifts including graveyard or swing, including holidays, on a regular basis-
- Able to pass a drug check and background investigation. Security clearance via Government or other agency background check may be required for customer support


If you feel your background matches the requirements of this great opportunity, please apply directly. Thank you!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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