Customer Care - Call Center Specialists - Insurance

Helena, Montana
Administrative & Support Services
Job Type
US$ 13.00 - US$ 13.40 per hour, $13.00 - 13.40 per hour + none
Ref. Number
Henningsen,Kathy E., Spherion
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Job Description

Positions are in Helena Montana working in a Call Center Environment, providing support to Medicare-Medicaid clients. Full time positions temporary with opportunity of
long term conversion dependent on performance and position availability. Works in advocacy of clients providing information, researching and troubleshooting enrollment issues, communicating
benefits and options and educates clients about managed care access, rights and benefits. Extensive training and orientation provided. Pre employment: drug screen, criminal background check, work related references
(3), some pre-skill testing. Positions to start approximately by or before October 1, 2017.

Working hours: 8:00 AM - 5:00 PM start time can vary

Excellent and demonstrated Customer services skills and experience, communication skills (written and verbal) attention to detail and accuracy, typing and 10-Key . Ability to Listen
and work with a variety of clients. Ability to multi-task, and to adapt to new technologies. Time management and organizational skills critical for success. Confidentiality and protection
of client information and data. Medical office or medical insurance background a plus ! Other administrative tasks as assigned. Immediate response requested. For more details and JobFair
information, contact the local Spherion Staffing office: 406-782-1130

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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