Customer Care Call Center

posted:
Location
Mason, Ohio
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 8:00 PM
Salary
US$ 15.00 per hour
Ref. Number
S_31221
Contact
David Ante, Spherion
Phone
513-771-4455
Apply Now

Job Description

Are you looking for your next solid customer service opportunity? We are pleased to present these temp-to-hire positions with our long-time client, a well-known insurance company.

Schedule: Mon-Fri with start times as early as 8:00 AM and as late as 11:30 AM.

Wage: $16.25/hr

Responsibilities:
Primary duties may include, but are not limited to:

- Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutions.
- Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
- Researches and analyzes data to address operational challenges and customer service issues.
- Provides external and internal customers with requested information.

Working hours: 8:00 AM - 8:00 PM

Skills:
- Previous call center experience is a must.
- Fully comfortable to tab between multiple systems while using dual monitors.
- Empathy.

Education:
High School

Experience:
1-4 years

Qualifications:
Apply here now and give us a call at 513-771-4455.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now