Customer Care Center Representative

posted:
Location
Reno, Nevada
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
7:00 AM - 5:00 PM
Salary
US$ 14.50 per hour
Ref. Number
S_32388
Contact
Brian Lytle, Spherion
Phone
775-829-8367
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Job Description

Spherion Staffing is hiring for a 3 month or possibly longer project for a client that helps connect patients with high quality medical providers throughout the country. For this project candidates will be making outbound calls and doing data entry to verify medical provider information, specialities, and procedures, to update customer database. Some flexibility in schedule for those interested in part time work.

Responsibilities:
Understand the general Care Team processes
Verify medical provider data
Perform Google searches to verify providers online profiles
Heavy data entry and outbound phone calls to confirm provider specialties and procedures

Working hours: 7:00 AM - 5:00 PM

Skills:
Dependable and passionate about excellence in patient care
Able to adapt rapidly to process changes
Discretion with sensitive information and diligence in following protocol
Thrives in a fast paced environment and quick learner
At least 3 years in workforce
Experience with navigating MAC or PC, and various types of business-related software.

Education:
No Degree Required

Experience:
1-4 years

Qualifications:
Flexibility in schedules for those interested in part time work, but candidates must stick to that schedule once they set it.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now