Customer Care Specialist

posted:
Location
Florence, South Carolina
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
1:00 AM - 1:00 AM
Salary
US$ 11.00 - US$ 12.00 per hour
Ref. Number
S_62413
Contact
Fuller,Garrett, Spherion
Phone
843-6640050
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Job Description

Spherion is currently accepting resumes for this position. This position will begin as a Work From Home until further notice. This role requires listening to the customer's concerns and showing empathy while resolving their issue. The position will require individuals to keep a certain level of productivity.

Responsibilities:
Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss. You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.

Working hours: 1:00 AM - 1:00 AM

Skills:
Ideal candidates should have :
-Strong attention to detail
-Love talking to people and ability to WOW customers on every call
-Excellent verbal, written, and listening skills
-Relentless drive to own the customers problem and resolve it
-Ability to adapt well to change
-Ability to work well in a fast paced work environment
-Ability to think outside of the box to resolve problems
-Ability to multi-task using technology, including call handling, loan level review and call documentation

Education:
High School

Experience:
1-4 years

Qualifications:
A few qualifications that are a must include having a high school diploma or GED, and 1 year work experience required. College degree is always a plus.


Please submit your resumes to florence@spherion.com with the subject line "Customer Care Specialist Resume".

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now