Customer Care/Call Center-Medicare/Medicaid -Inbound

Helena, Montana
Administrative & Support Services
Job Type
US$ 13.50 - US$ 13.74 per hour, $13.50 - 13.74 per hour + none
Ref. Number
Henningsen,Kathy E., Spherion
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Job Description

Call Center environment in Helena Montana providing informational and claim information to Medicaid/Medicare clients. Full time positions with opportunity
for long-term conversion dependent on performance and position opening.Works in advocacy of clients and providers providing information, researching and trouble shooting
claim issues, communicating benefits, and educating clients as to managed care access. Training and orientation provided. Pre-employment: criminal background check, drug screen, 3 work related
references and basic skill testing. Positions are scheduled to start for training approx. November 15, 2017.

Working hours: 8:00 - 5:00PM

Customer care/service background, communication skills (written and verbal), attention to detail, highly organized, accuracy, basic typing and 10-key. Time management
and ability to document details of calls. Confidentiality and protection of client and provider data critical. Medical office/insurance background a plus! Computer skills and
ability to adapt to dedicated software. Listening skills and transcribing details notes of calls to transfer to computer data system a must. Immediate response requested. For
details, contact our local office in Butte, Montana - 406-782-1130.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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