Customer Engagement Specialist

Aiken, South Carolina
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Working Hours
8:00 AM - 8:00 PM (Various Shifts Available)
US$ 9.75 - US$ 11.00 per hour
Ref. Number
Angela Swarts, Spherion
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Job Description

Start 2020 with a great new career opportunity!

Do you consider yourself to be an enthusiastic self-starter?

Do you thrive when helping others?

If so then contact us immediately about this exciting opportunity scheduled to begin January 2020!

Spherion, one of the nation's largest and leading staffing firms, is seeking enthusiastic Customer Engagement Specialists for long-term contract positions with our business partner located in Aiken, SC. These positions require scheduling flexibility as you will train for many weeks on an 8AM-5PM, Mondy-Friday schedule and upon the completion of training will be assigned to work a schedule that will include Monday - Friday, 11AM - 8PM and potentially Saturday, 8AM-5PM.

In this position your responsibilities will include taking inbound customer calls regarding new service, new service set ups, transfer of service requests, as well as addressing billing and credit inquiries.

Working hours: 8:00 AM - 8:00 PM (Various Shifts Available)

Qualified candidates are Quick Learners that have outstanding communication, problem-solving and multi-tasking skills. In addition, you should be able to navigate mutliple systems with ease, work well independently in a team environment and accustomed to being held accountable to specific performance metrics on a daily basis.

High School

1-4 years

A minimum of 2 years of customer service experience is required, previous call center experience is desired.

In return, Spherion provides $9.75/hr. during training, with a raise to $10/hr. upon your successful transition from training to the floor and premium pay if and when you are scheduled to work Saturdays, $10.50/hour. Bilingual (English/Spanish)? Earn $11/hr once you transition to the floor and $11.50/hr if and when you are scheduled to work Saturdays. In addition, you???ll have access to benefits that include health/dental/vision plans, earn paid time off and paid holidays as well as work bonuses and incentives. All of this while being part of a fantastic team that is committed to delivering a high degree of customer care!

Pre-employment screening includes proctored assessments (Typing, MS Word, etc.), drug screen, credit check, employment verification over the last 10 years, and a comprehensive nationwide criminal background nvestigation.

Interested in learning more? Don't delay ~ apply today:

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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