Customer Relations Manager

posted:
Location
Evans, Georgia
Industry
Administrative & Support Services (Office and Administrative Support Occupations)
Job Type
Full-Time
Working Hours
8:00 AM - 5:00 PM
Salary
US$ 50,000 - US$ 55,000 per year
Ref. Number
S_65994
Contact
Angela Swarts, Spherion
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Job Description

Join one of Augusta's most established and respected real estate and property development firms and help them continue to excel in delivering on their promises and overall customer satisfaction. If you are known for your ability to lead and develop teams, solve problems and execute initiatives all while ensuring customer satisfaction, you need to explore this opportunity!

Responsibilities:
In this position you will lead the customer service team who manages customer inquiries and concerns. You and the team will process service orders, educate customers regarding warrantable items, inspects quality of
workmanship and defects for warranty coverages, and coordinates issues across a number of communication channels. To do well in this role you must have a sense of urgency to facilitate issues getting resolved quickly and efficiently, your ability to influence action and drive customer satisfaction is key to your success.

Working hours: 8:00 AM - 5:00 PM

Skills:
The ideal candidate will possess excellent interpersonal and communication skills, excel in problem solving, be highly organized, process-improvement minded and results-oriented.

Education:
High School

Experience:
4-7 years

Qualifications:
HS school diploma required, 4-year degree desired. Minimum 5 years in customer service, 2 years in a leadership role and general knowledge of construction and property management.


Interested in learning more? Don't delay - upload your resume and complete an application today: www.spherion.com/apply

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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