Customer Service - Account Management- WORK FROM HOME

posted:
Location
Salt Lake City, Utah
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temporary
Working Hours
11:00 AM - 8:00 PM
Salary
US$ 16.45 per hour
Ref. Number
S_57616
Contact
Angela Johnson, Spherion
Phone
801-261-8880
Apply Now

Job Description

We need help! Shipping is picking up due to COVID and we need help in our customer service department. Track packages, handle customer questions, reporting and more!

Responsibilities:
Duties may include maintaining ongoing relationships with existing accounts, providing support for the senior account executive, analyzing and resolving problems for customers, assisting in studies to determine customer incentives and developing and preparing proposals for customer leads for account executives. Additional duties may include distributing mail, filing, faxing, duplicating, processing forms, typing, preparing reports and auditing documents.

This is a work from home opportunity, but training will take place in the center for approximately 2 weeks prior to working from home.

Working hours: 11:00 AM - 8:00 PM

Skills:
Ability to type 30 WPM
Experience in contact center helpful
Customer service skills
Ability to learn independently with guided e-learning materials
sound reasoning and cognitive understanding of materials

Education:
High School

Experience:
0-1 years

Qualifications:
Must be at least 18 years old
at least 1 year customer service experience
computer skills
sound judgement and critical thinking


Text - WORK to 801-261-8880
start 5/11!
Must act fast, these spots will fill quickly.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now