CUSTOMER SERVICE ACCOUNT MANAGER in West Columbia, SC

posted:
Location
West Columbia, South Carolina
Industry
Customer Service & Call Center
Job Type
Temporary
Salary
$0 per hour + none
Ref. Number
S_13026
Contact
The Recruiting Team, Spherion
Phone
803-731-2227
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Job Description

Spherion is immediately seeking an experienced CUSTOMER SERVICE ACCOUNT MANAGER for a top national building supply company responsible for handling business to business calls regarding pricing and product availability. Excellent work life balance and benefits package when hired permanently.

Responsibilities include
Build and maintain relationships with distributors and vendors across the nation
Manage incoming calls from existing clients regarding product availability, pricing, etc.
Research customer inquiries and provide excellent follow up
Cross sell products and services as needed
Provide pricing and availability to distributors via inbound calls
Provide follow up on material pricing and order status via outbound calls
Process orders using SAP and our online ordering tool
Review product availability and proactively provide a response to our customers via email or a phone call
Provide updates within the department and to other members in the business regarding your assigned accounts and when needed your peers accounts
Review and provide external and internal reporting regarding material, customer orders and or pricing
Provide clerical assistance to the claims team as needed


Qualifications
Excellent customer service skills
Strong proficiency in MS Office products
2+ years' experience in an account management or high level customer service role
High attention to detail and ability to work independently
Proven results in a goal driven-oriented environment
Bachelor's Degree preferred

Working hours: Monday-Friday 8:00am-5:00pm

Skills:
Let Spherion help you find a job you'll love!
Spherion Staffing Services
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Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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