Customer Service Admin

Ellington, Connecticut
Administrative & Support Services (Office and Administrative Support Occupations)
Job Type
Working Hours
8:00 AM - 5:00 PM
US$ 17.00 - US$ 18.00 per hour
Ref. Number
Silva, Kristi, Spherion
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Job Description


Hey Nutmeggers & Bay Staters! Spherion is hiring for a Customer Service Representative for a client in the Ellington area!

Responsibilities: include but are not limited to:
-Receive and process all quote requests
-Receive, process, acknowledge and confirm all orders to customers
-Communicate all changes to orders or product needs to Production Supervisor
-Follow up with customers after orders have been received to insure excellent customer service was received
-Assist Sales Representatives with Sales Documents, such as Tech Data Sheets, annual catalog and any other needs
-Communicate with prospects and ensure that paperwork has been sent to establish them as a new customer
-Assist with resolving customer issues or complaints
-Assist with determining customer pricing and inform all customers when price increases happen
-Assist sales department
Other duties as assigned
-Attendance is a critical function

Working hours: 8:00 AM - 5:00 PM

-Excellent Customer Service Skills - willingness to put customers first!
-Exhibit confidence in work and in speaking with customers, vendors and co-workers
-Knowledge of computer spreadsheets, cloud-based applications, Quickbooks and CRMs. Website Design background is also helpful
-Ability to work independently with little supervision and show initiative in taking on more responsibilities
-Communicate professionally and clearly in person, on the phone, in writing, and through electronic means
-Maintain a positive attitude and a willingness to adapt to changes and challenges
-Perform successfully and remain focused in an office environment with clerical tasks
-Adapt to non-routine assignments


1-4 years

-Must have previous office administrative / customer service experience.
- Customer Service/Admin in a manufacturing environment a plus!

This is a GREAT opportunity to get your foot in the door with the areas best and fastest growing manufacturer that offers LOTS of ADVANCEMENT potential!

**APPLY TODAY or TEXT Jobs to 860-786-1093 for Immediate Consideration**

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.


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