Customer Service Administration Specialist

Melbourne, Florida
Manufacturing & Production (Production Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 5:00 PM
US$ 11.00 per hour
Ref. Number
Sheila Poland, Spherion
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Job Description

The Customer Service Administration Specialist processes material as it comes in to the Customer Service Department. The Customer Service Administration Specialist documents all material, provides current status, and closes out the jobs once the action is completed.

Processes both the incoming and outgoing material for the Customer Service Department, to include: Warranty / Non-Warranty Radio Repairs, Warranty / Non-Warranty Accessory processing, and other material as required for support of our customers.
Resolve customer complaints or answer customer???s questions.
Provide reports and/or status updates of all material in the processing workflow.
Open tickets and updates database tickets documenting the product flow of the Customer Service Department.
All duties as assigned by Supervisor.

Working hours: 8:00 AM - 5:00 PM

Strong Excel, Access, MS Word, Power Point, skills required
Exceptional verbal and written English communication skills
Good analytical skills
Very detail-oriented, accurate and organized
Ability to work under pressure and meet deadlines
Able to work independently and as part of a team
Confidentiality and time management

High School

1-4 years

Education: High school diploma or equivalent

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Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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