Customer Service Advanced Level

posted:
Location
Asheville, North Carolina
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
Various Shifts Available
Salary
US$ 12.00 - US$ 15.00 per hour
Ref. Number
S_34057
Contact
Laws, Sara, Spherion
Phone
828-348-0390
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Job Description

Spherion is looking for Customer Service candidates with a focus on reservation experience. If you are outgoing and can actively listen to the customer while using technology this is a great job for you.

Responsibilities:
Communicate professionally in both verbal and written responses to customer inquiries using scripts and product knowledge
Ensure customer satisfaction through effective call resolution
Carefully listen to and understand customer requests

Working hours: Various Shifts Available

Skills:
Outgoing personality that delivers quality customer service
Computer proficient, able to toggle between multiple screens, skilled in typing/data entry while on the phone
Experienced with multiline phone line
Above average experience using Microsoft Office software, especially Excel.
Extremely detail oriented.

Education:
Associate

Experience:
1-4 years

Qualifications:
Typing skills a must especially, speed and accuracy
Must be proficient on computers
At least 1 year Customer Service experienced required


Call (828) 348-0390, apply online or apply in person at our office 856 Sweeten Creek RD Unit H, Asheville, NC 28803. We are open Monday through Friday 8 AM- 5 PM

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now