Customer Service Advocate

Charleston, Illinois
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Working Hours
8:00 AM - 8:00 PM
US$ 10.00 - US$ 11.00 per hour
Ref. Number
** Call Spherion Today **, Spherion
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Job Description

Customer Service Advocates
Looking for Customer Service Advocates - people who enjoy helping others!

* Full-time hours
* Paid 6-week training
* No sales, No collections and No Cold Calls
* Ability to receive your IL State Insurance License

Responsibilities of the Customer Service Advocate

* Assist existing customers with various inquiries in a timely manner and with a high degree of professionalism
* Research and resolve customer issues
* Input customer information into client systems
* Manage transactions and changes to accounts
* Offer solutions that optimize the customer experience and retain their business

Working hours: 8:00 AM - 8:00 PM

Requirements of the Customer Service Advocate

* High school diploma or GED equivalent required
* Exceptional customer service skills
* Ability to thrive in a high-energy, fast-paced call center environment
* Proficient with computers
* Experience or specialized knowledge with insurance preferred (not required)

Benefits of the Customer Service Advocate

* Competitive pay
* Eligible for regular increases and bonus
* Insurance available
* Job Type: Full-time


Customer Service: 2 years
Education: High school or equivalent

High School

0-1 years

Call Spherion Today! 217-487-4343

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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