Customer Service Agent

Brooksville, Florida
Customer Service & Call Center
Job Type
US$ 28,000 - US$ 30,000 per year, $28k - 30k per year + none
Ref. Number
Raia, Michelle, Spherion
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Job Description

Are you passionate about providing customers service that goes above and beyond the normal expectations? Are you looking for a company that is innovative and has world-class products that will create growth and profits? Do you have an aptitude to understand financial and investment tools? If so, then we have a career for you! Spherion is recruiting for a company located in Brooksville that needs a top-notch employee to be a part of their team. We are seeking a professional Customer Service Agent for a direct hire opportunity with our client.

Job Description:
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Resolve customers' service or billing complaints.
- Maintain financial or account records.

Working hours: 9 am-5 pm, Monday-Friday

Qualified Candidates will have the following:

Stable job history is a must!
Bachelor's Degree is preferred, or a combination of school and experience including Military service.
Previous experience in customer service call center.
Comfortable with computers and online service.
Knowledge of MS Outlook, Word, Excel, and PowerPoint fundamentals.
Demonstrate aptitude with troubleshoot experience.
Proven record of multi-tasking and prioritizing competing demands.
Knowledge of investing and bi-lingual is a plus.

Apply online today for immediate consideration!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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