Customer Service Agent

posted:
Location
Brooksville, Florida
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Full-Time
Salary
US$ 28,000 - US$ 30,000 per year
Ref. Number
S_26492
Contact
Hack, Lindsey, Spherion
Phone
3527966000
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Job Description

Spherion partnered with a world-class technology and research drven company in Brooksville who is looking to add to their top-notch team of customer service agents. If you're passionate about providing above and beyond world-class service to both business and individual consumers, then we have a career for you!


Job Description:
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Resolve customers' service or billing complaints.
- Maintain financial or account records.

Working hours: 9 am-5 pm, Monday-Friday

Skills:
Qualified Candidates will have the following:

Stable and consistent work history, with professional references or recommendations
Bachelor's Degree is preferred, or a combination of school and experience including Military
Previous experience in customer service call center.
Comfortable with computers and online service.
Knowledge of MS Outlook, Word, Excel, and PowerPoint fundamentals.
Demonstrate aptitude with troubleshoot experience.
Proven record of multi-tasking and prioritizing competing demands.
Knowledge of investing and bi-lingual is a plus.

Apply online and e-mail your resume and cover letter to LindseyHack@spherion.com

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now