Customer Service and Export Specialist

Windsor, Wisconsin
Administrative & Support Services (Office and Administrative Support Occupations)
Job Type
Working Hours
8:00 AM - 5:00 PM
US$ 50,000 - US$ 60,000 per year
Ref. Number
Shedosky, Alicen, Spherion
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Job Description

Our Client is a market leader in porcine, dairy and beef genetics and is uniquely positioned as a global player, with a dedicated, multi-species research and development function and an international distribution network. They are looking for a Customer Service and Export Specialist to join their team!

The Customer Service and Export Specialist will be the point of contact for the 3rd party customers. The Customer Service and Export Specialist will be responsible for shipping supplies to facilities around the world.

- Provide professional and courteous service through effective listening techniques and projecting a sincere and enthusiastic demeanor with the goal of uncovering primary needs.
- Process orders accurately and timely; follow up with customers as necessary.
- Will be required to work with patience and courtesy in customer relations.
- Enter information into multiple screens and multiple programs while listening to information from customers..
- Responsible for international shipment of our equipment and consumables.
- Responsible for inventory transactions pertaining to shipments.
- Keep prices competitive and affordable to protect business GM.
- Hold quarterly business reviews with all 3rd party customers.

Working hours: 8:00 AM - 5:00 PM

- Ability to think quickly and logically to ensure expedient response to customer inquiries.
- Maintains professional verbal and written communications with co-workers, internal and external customers, and vendors at all times.
- Ability to follow policy and procedure documents to provide customer services to satisfy business and customer needs.
- Ability to effectively build effective relationships with both internal and external customers.
- Strong interpersonal skills, achievement oriented, self-motivated, and organized.
- Capability to read and understand contracts


1-4 years

- Bachelor???s Degree in a related field.
- Minimum of 2-4 years of experience in export shipping, strongly preferred.
- Minimum of one year of experience in a laboratory and technical environment, strongly preferred.
- Knowledge of AI industry, preferred
- Detail Oriented, flexible and adaptable

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Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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