Customer Service Associate Jobs- Call Center in Fargo

Fargo, North Dakota
Customer Service & Call Center
Job Type
Temp to Perm
US$ 17.27 per hour
Reference Number
Janine Eberhart, Spherion
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Job Description

Job Summary:
Spherion Staffing has multiple openings for Customer Service Representatives in a call center environment. Successful applicant will provide direct customer service to the provider communities, research, and resolve provider inquiries; take inbound calls, be proficient in administrative support to the internal team.

Essential Duties and Responsibilities:
- Contribute positively to a work environment that is flexible, adaptable, and team-based
- Thoroughly understand Company and Customer regulations and expectations
- Respond to incoming inquiries, telephone and/or written from providers
- Knowledgeable in all major Company operating systems
- Actively participate in Company operational and ongoing training
- Working knowledge of processing systems
- Understanding of basic customer regulations
- Ability to work both independently as well as a team environment
- Ability to assess workload, meet deadlines and adjust as needed
- Excellent communication skills, both verbal and written
- Comprehensive reading and interpretive skills
- Maintain professional telephone etiquette in a variety of call situations.
- Basic math skills
- Research, analytical and problem solving skills
- Ability to organize and prioritize workload
- Good PC skills, with proficiency in MS Office (Word, Excel)
- Strong keyboarding skills (typing, 10key, alphanumeric data entry)

Working hours: To be determined

Education and/or Experience:
--High School Diploma or GED
--Minimum of 6 months customer service experience preferred

Schedule: Mon-Fri, 8am-4pm
Dress Code: Business Casual
Pay: $17.27/hour

To be considered, please apply online at
If you have any questions please contact Janine Eberhart at 701-412-2894

Spherion is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.


High School

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