Customer Service Associate

posted:
Location
South Burlington, Vermont
Industry
Customer Service & Call Center
Job Type
Temp to Perm
Salary
US$ 13.50 per hour, $13.50 - 13.50 per hour + none
Ref. Number
S_18064
Contact
Rock, Sarah, Spherion
Phone
(802)-8645900
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Job Description

Spherion is actively recruiting for a long-term temporary Customer Service Associate for one of our clients in South Burlington!

The main responsibilities of this position are to:
- Accurately process incoming phone and email requests for supply orders
- Process product alerts and research product issues as needed
- Billing and Meter responsibilities
o Collect meter data from clients for service contract billing
o Report collected meters to 3rd party vendors and service providers
o Maintain meter history information for key accounts
o Maintain contact information in line of business application
o Maintain summary reports for end of month
o Invoicing of all contract types
o Invoicing of service calls and supply orders
o Manage automatic meter collection tools
- Maintain and process all Meter and Client Support Email inboxes
- Exceed the expectations of our customers

Working hours: 8:00 am-5:00 pm

Skills:
The ideal candidate will possess the following core competencies in order to be successful in this position:

- problem solving
- customer focus
- communication
- team work
- organizational support
- quality of work
- attendance/punctuality
- composure

A college degree is preferred along with related work experience and strong Microsoft Office skills.

Please apply directly on our website for this position at www.spherion.com to be considered.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now