Customer Service- Clerk

posted:
Location
McAllen, Texas
Industry
Administrative & Support Services
Job Type
Temp to Perm
Salary
US$ 10.00 - US$ 11.00 per hour, $10 - 11 per hour + none
Ref. Number
S_17160
Contact
Saucedo,Francisco, Spherion
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Job Description

Attracts potential customers by answering product and service questions
Suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; Follow Follow'up to ensure resolution.

Working hours: 8:00 AM - 5:00PM

Skills:
Proven customer support experience or experience as a client service representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High School Diploma (Required)
Associate Degree ( desired)
Able to work on Saturdays if necessary

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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