Customer Service Coordinator Inbound and Outbound

Reading, Pennsylvania
Customer Service & Call Center
Job Type
Temp to Perm
US$ 11.00 - US$ 15.00 per hour, $11 - 15 per hour + none
Ref. Number
Baez-Medina, Yanira, Spherion
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Job Description

We are seeking a candidates with Customer Service and/or Call Center experience for several customers we have in the Reading PA area. You will be responsible for handling inbound and outbound calls to answer questions about products and services.

These are for a 1st shift 8am-5pm - Monday - Fridays Temp - Hire


Handle customer inquiries
Provide information about the products and services
Document and update customer records based on interaction

Working hours: 40

Previous experience in customer service, call center or other related fields
Ability to build rapport with callers
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Good computer skills - Microsoft Office - Word, Excel and Power Point

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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