Customer Service Coordinator

posted:
Location
Marion, South Carolina
Industry
Administrative & Support Services (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 5:00 PM
Salary
US$ 14.00 per hour
Ref. Number
S_38332
Contact
Shoemaker,Andrea, Spherion
Apply Now

Job Description

Customer Service Coordinators will be responsible for customer satisfaction, handle customer inquiries and provide administrative support.

Responsibilities:
- Responsibilities include handling customer questions or requests, processing phone orders, entering data into a computer, preparing invoices and providing the status of product orders or services.
- Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner.
- Monitor product order shipment to ensure on-time delivery to customers.
- Develop knowledge about each customer's business model and requirements.
- Maintain competent understanding of company's products, their functions and alternatives.
- Coordinate, analyze and improve customer service functions to meet company goals.
- Maintain database of customer sales order and invoicing records.
- Assist in marketing activities and inventory control maintenance

Working hours: 8:00 AM - 5:00 PM

Skills:
- The ability to communicate clearly and effectively in many mediums: by email, verbally on the phone/in person and phone messages
- Communication also includes listening skills and the ability to follow directions
- Time management skills
- Ability to work under pressure
- High proficiency with Microsoft Office (MS Word and Excel)
- Attention to detail and multi-tasking abilities
- Good public relations skills

Education:
High School

Experience:
1-4 years

Qualifications:
- 3- 5 years of customer service experience preferably in a manufacturing environment.
- High school diploma or GED required


If you are interested in this opportunity and would like to be considered, please apply with Spherion and submit a copy of your resume today!
http://www.spherion.com/apply

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now