Customer Service Intermediate level

posted:
Location
Indianapolis, Indiana
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temporary
Working Hours
Various Shifts Available
Salary
US$ 13.00 per hour
Ref. Number
S_39002
Contact
Troutman, Kenya, Spherion
Phone
317-870-5555
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Job Description

Our client, a large insurance company located in Carmel, Indiana, is currently seeking experienced customer service representatives to fill several openings for Customer Routing Coordinator. As a Customer Routing Coordinator, your job would include research and responding to customer inquiries. Review and update customer records on the computerized database. Resolve problems and refer to responsible parties. Perform due diligence on customer inquiries through oral communication.

Training for the first-week and 100% attendance is mandatory. Candidates must be available to work any shift between the hours of 7:00 a.m. and 6:00 p.m. Monday - Friday.

Responsibilities:
Working knowledge of specified computer-based applications such as word processing, spreadsheets and databases.

Working hours: Various Shifts Available

Skills:
Superior oral communication skills on the telephone.
Good written communication skills.
Problem-solving ability.
Working knowledge of specified computer-based applications such as word processing, spreadsheets and databases.

Education:
Associate

Experience:
1-4 years

Qualifications:
College level education or equivalent, relevant experience required.
Minimum of 6 months of Customer Service experience.


Call 317.870.5555 for more information about this position !

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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