Customer Service Intermediate level

posted:
Location
Sarasota, Florida
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 5:00 PM
Salary
US$ 14.99 - US$ 15.00 per hour
Ref. Number
S_68247
Contact
Obriot, Jennifer, Spherion
Phone
(941)-3510656
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Job Description

Accurately fulfill sales orders via phone and provide sales and customer support for customer locations worldwide.

Responsibilities:
Will handle order taking, pricing, packaging and shipping of product.
Will maintain master pricing list in MS Excel
Communicate, receive, process, prepare documentation and assist in the shipping of all International orders.
Maintain pricing spreadsheet
Learn CRM system
Create sales reports
Reply to emails in a timely manner
Prepare Certificates of Compliance and Custom documents
Understand entire company product line over time.
Order entry duties into PC based system.
Have the ability to make sound business-minded decisions.

Working hours: 8:00 AM - 5:00 PM

Skills:
Phone based customer service skills.
PC skills including data entry and MS Excel.
Ability to work in a fast-paced team environment.
Have the ability to learn and master a large number of products, order numbers, pricing and inventory levels.
Must be able to converse on the telephone politely, accurately with end-user customers and internal sales reps.
Order taking skills and accurate data entry.

Education:
Associate

Experience:
1-4 years

Qualifications:
1-4 years of CSR experience in a corporate setting, preferably dealing with international customer based.
PC skills for order entry and MS Excel management.
Team-oriented.


Apply today......Great job with a growing company! Please don't miss the chance to get in the door with us!

Spherion_gtwb_sarasota

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now