Customer Service Outbound

posted:
Location
Lawrenceville, New Jersey
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
Various Shifts Available
Salary
US$ 14.00 - US$ 15.00 per hour
Ref. Number
S_46139
Contact
Marottoli,Phill, Spherion
Phone
609-734-0003
Apply Now

Job Description

We are currently looking to hire Customer Service Representatives for a Pharmaceutical Agency in Lawrenceville, NJ. This will be a fact finding role within Customer Service, speaking to doctors and possibly patients. Reps will be contacting Psychiatrist offices to obtain updated battery readings for their device that has been implanted in patients. They may be leaving messages and possibly receiving inbound calls as well.

Responsibilities:
-Would like reps that previously worked in medical offices; ideally Psychiatrists office, with the ability to navigate through the staff.
-Good communication skills
-Good interaction with patients and staff in doctor's offices
-Due to fact finding this will require conversational tone and the ability to effectively follow a script

Working hours: Various Shifts Available

Skills:
-Excellent computer skills (Microsoft Word, Microsoft Excel and Typing).
-Ability to develop a rapport and develop relationships via phone. Active listening skills are key!
-Ability to multi-task and balance multiple priorities to meet expected response deadlines depending on email/call volume

Education:
High School

Experience:
0-1 years

Qualifications:
-1-2 years in a customer focused role. Previous experience in a healthcare, medical or pharmaceutical-related position is a preference.
-High School Diploma or equivalent
-Organized and detail oriented


If you feel your background matches the requirements of this great opportunity, please apply directly or feel free to give our office a call at 609-734-0003. Thank you!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now