Customer Service Position in Fort Wayne

Fort Wayne, Indiana
Administrative & Support Services
Job Type
Temp to Perm
US$ 14.42 - US$ 18.27 per hour, $14.42 - 18.27 per hour + none
Ref. Number
Garcia, Angelica, Spherion
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Job Description

We are a growing multi-divisional transportation company in the Fort Wayne area and we are in immediate need of a Customer Service Rep.

Job Responsibilities

- Provide support for established customers, IE customer service/ customer advocate
- Act as a liaison between our customer and our operations/dispatch group
- Schedule/re-schedule customer deliveries for your assigned customers
- Accept and register customer orders in our TMS
- Cross train with existing customer service staff for effective lunch/sick/vacation coverage
- Provide innovative solutions for transportation of customer goods, truckload, LTL, volume shipments, final mile
- Track your assigned customers loads from registration to completion
- Provide equipment tracking and equipment inventory in/out of your assigned customers shipping locations, van equipment, trailers, etc
- Assure 99% accurate order registration, checking/confirming your work as needed
- Provide proof of delivery when requested

Working hours: 8:00 AM - 5:00 PM

Necessary skills

--Experience with ERP type systems
--Experience in Microsoft Word, Excel
--Scanning and filing of documents

What we are looking for in an employee

--Strong work ethic
--Highly organized
--Capable of working in a fast-paced environment-
--Team player
--Problem solving skills
--Highly Accurate
--Good attendance
--Personable / good communication skills

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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