Customer Service Rep

posted:
Location
Alexander, Arkansas
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 5:00 PM
Salary
US$ 13.00 per hour
Ref. Number
S_39424
Contact
Elise or Ashley, Spherion
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Job Description

Job Summary:
- Answer or direct inquiries of incoming calls, serve as a key contact to end users or customers using or selling any company product,

Responsibilities:
Job Duties:
- May solicit orders for merchandise or services over the phone.
- May be involved in troubleshooting and resolving inquiries via telephone or e-mail and ensure all follow through necessary is done.
- Handling returns.
- Also includes heavy email volume, phone calls with our US and global affiliates and freight companies.
- Obtaining POD's from our global affiliates.
- Order filing in GM file drawers.
- Various other clerical duties (if caught up on returns, POD's and filing).

Working hours: 8:00 AM - 5:00 PM

Skills:
Skills needed:
- Customer service skills.
- Computer/Data entry skills.
- Ability to work at a fast pace.
- Ability to work independently when needed.
- Ability to build relationships.
- Professionalism.

Education:
High School

Experience:
1-4 years

Qualifications:
Qualifications:
- High School diploma or GED required.
- 2+ years of experience in a Customer Service role.
- Prior call center/help desk experience is preferred.


M-F 8-5 Flexible hours available
Not really a call center, a little bit of sales, a little bit of customer support and building relationships.
Position is open because someone got promoted to another position in the company!!!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now