Customer Service Rep.

posted:
Location
Champaign, Illinois
Industry
Customer Service & Call Center
Job Type
Temp to Perm
Salary
US$ 12.50 per hour, $12.50 - 12.50 per hour + none
Ref. Number
S_21817
Contact
Alsop,Sandra, Spherion
Phone
217-359-4488
Apply Now

Job Description

Currently looking for individuals to fill Customer Service Representative openings. Interested candidates should have 1 year previous exceptional customer service experience and excellent data entry and typing skills. Will work 4 10-hour days from 1:15 pm until midnight. Some weekend hours required.

Responsibilities of the Customer Service Representative will be to assist customers with the enrollment process and help existing members with making changes to their agreements, provide information to customers on how to file a claim, and handle general questions regarding coverage, length of contract and basic benefit questions.

Working hours: 1:15 pm - midnight

Skills:
Excellent customer service and computer skills.
1 year previous customer service experience
Must be 18 years of age or older.
High level computer skills including Microsoft Office Word, Excel and Outlook
Excellent data entry and typing skills
Knowledge of administration and clerical processes
Knowledge of call center telephony and technology
Ability to work well under pressure

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now