Customer Service Rep

posted:
Location
Indiana, Pennsylvania
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Full-Time
Salary
US$ 11.00 per hour
Ref. Number
R_DUBCR12
Contact
Spherion Dubois, Spherion
Phone
814-375-9675
Apply Now

Job Description

We have 1st shift openings for an Indiana printing business!

In this role you will:
Manage all account/ad data for assigned accounts         
Function in a professional manner, with a sense of urgency         
Operate well in a team environment         
Be detail orientated and able to meet deadlines         
Train in accordance with our workflow and exclusive software         
Be reliable in attendance and efficiency

Duties and Responsibilities:
Complete requests from customers and sales representatives
Support assigned customers and their accounts
Process data for advertisements using exclusive software as well as 3rd party software
Maintain a schedule in regards to future ads, production and client review/approval
Resolve conflicts that may arise between customer requirements and the production schedule or paper availability, keeping sales, managers and the customer informed of any issues
Proofread advertising data
Ensure all job specifications are documented prior to print

Experience:
Proven customer service experience
High School diploma or equivalent is required
Proficient in MS Word, Excel, Power Point, Outlook

Call us at 814.375.9675 for more information!

Apply Now