Customer Service Representative II

posted:
Location
Pittston, Pennsylvania
Industry
Administrative & Support Services
Job Type
Temporary
Salary
US$ 13.72 per hour, $13.72 - 13.72 per hour + none
Ref. Number
S_23896
Contact
Ginna Gilroy, Spherion
Phone
5703422000
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Job Description

The Customer Service Representative position located in a terrific, modern facility in Pittston, PA This great full time opportunity pays $13.72/hr. Additionally a 401k account will be opened in your name and $4.41/hr will be deposited for every hour you work!

Training classes ongoing - apply or call today to reserve your space!

Shift time will vary based on the operating hours of the building. The first shift starts at 7 am and the last shift starts at 12:30, ending at 9 pm. More shift detail will be discussed during your interview.

The responsibilities of the position include the following:

Responsibilities

The CSR II Operations will manage inbound and outbound calls that are routine in nature, answer inquiries by clarifying desired information; researching, locating, and providing relevant information. The Administrator is responsible for following procedures and scripts, using fundamental knowledge to navigate information systems and/or CRM system(s).
Essential Job Duties

- Proficiency in Microsoft Office (Word and Excel), minimum 1 year customer service / secretarial / telemarketing experience
- Must be able to speak and read English clearly, professionally and fluently
- Accurate data entry skills and the ability to type at least 35 keystrokes/minute, must be able to navigate and efficiently use customer relationship management (CRM) systems

Working hours: 6:00 AM - 4:00 PM

Skills:
Customer service experience
Professional telephone skills
Recent desktop and keyboarding experience using basic office applications.

Apply today and include a current resume.

Background screen to be conducted.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now