Customer Service Representative in Inbound Call Center in Lansing, MI

Lansing, Michigan
Administrative & Support Services
Job Type
US$ 12.50 - US$ 14.75 per hour, $12.50 - 14.75 per hour + none
Ref. Number
Congleton, Danielle, Spherion
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Job Description

Candidate Pool needed for Inbound Call Center Representative:

We are looking for candidates with data entry skills, excellent communication skills and an excellent work ethic. In this role, you will provide knowledgeable, courteous and responsive customer service in a high-volume, fast-paced call center environment using PC, Internet, and phone technology. The Customer Service Representative is responsible for answering incoming customer calls promptly and in accordance with the established call-handling procedures. There will be no selling, no debt collecting, and no outbound calls of any kind. The agent will provide concise, quality customer service in a professional, timely, and courteous manner.

$12.50/hr (after 5 week training raise to $12.75/hr) 40 hours a week, full time work--
$14.00/hr (after 5 week training raise to $14.50/hr)

Working hours: 8a-7p

MUST HAVE availability between 8am-7pm, with no time off needs within 90 days of start date---High School equivalent or higher education---UPDATED customer service oriented resume. MUST be able to type at least 30 words per minute.

We do not have a start date for the next training group, however, we recommend coming in to see us ASAP, as there are multiple steps to the hiring process and limited spaces available.

Spherion will be holding open interviews and testing (no appointment necessary) for this position WEDNESDAYS between 9am-11am. WEDNESDAY 1pm-3pm (by appointment only).

Office Address:
401 E North St.
Lansing, MI 48906


Working hours: 8am-7pm Monday-Friday


Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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