Customer Service Representative Job

posted:
Location
New York Mills, Minnesota
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
6:00 AM - 4:00 PM
Salary
US$ 15.50 per hour
Ref. Number
S_70013
Contact
Melissa Abfalter, Spherion
Phone
218-346-3801
Apply Now

Job Description

Are you someone who enjoys interacting with customers and ensuring their expectations are met? Spherion Staffing currently has a customer service position open with a local client. This position would also assist in the production department when needed.

Responsibilities:
- Ensure procedures are in place and followed for on-time delivery of customer product
- Develop, publish, and maintain production schedule, balancing inventory, resources and capacity. Track all customer orders, including those which may require deviation from the normal scheduling process
- Act as a liaison between production, estimating, purchasing and sales to control the production schedule
- Handle customer delivery concerns regarding timely follow-up on delivery issues, trucking issues, packaging issues, etc., both internal and external
- Tracks and publishes on-time delivery status by customer.
- Advises Production Manager and Sales Representative of any issues, which may impact customer satisfaction
- Provide daily, weekly and monthly production reports
- Assist in production area when needed

Working hours: 6:00 AM - 4:00 PM

Skills:
- Effective written and oral communication skills
- Customer oriented
- Knowledge and experience using computer systems

Education:
High School

Experience:
1-4 years

Qualifications:
- Ability to multi-task and make proactive decisions


To be considered, please apply online at www.spherion.com/apply
If you have any questions please contact Missi Abfalter at 218-346-3801

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now