Customer Service Representative Job

New York Mills, Minnesota
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
6:00 AM - 4:00 PM
US$ 15.50 per hour
Ref. Number
Melissa Abfalter, Spherion
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Job Description

Are you someone who enjoys interacting with customers and ensuring their expectations are met? Spherion Staffing currently has a customer service position open with a local client. This position would also assist in the production department when needed.

- Ensure procedures are in place and followed for on-time delivery of customer product
- Develop, publish, and maintain production schedule, balancing inventory, resources and capacity. Track all customer orders, including those which may require deviation from the normal scheduling process
- Act as a liaison between production, estimating, purchasing and sales to control the production schedule
- Handle customer delivery concerns regarding timely follow-up on delivery issues, trucking issues, packaging issues, etc., both internal and external
- Tracks and publishes on-time delivery status by customer.
- Advises Production Manager and Sales Representative of any issues, which may impact customer satisfaction
- Provide daily, weekly and monthly production reports
- Assist in production area when needed

Working hours: 6:00 AM - 4:00 PM

- Effective written and oral communication skills
- Customer oriented
- Knowledge and experience using computer systems

High School

1-4 years

- Ability to multi-task and make proactive decisions

To be considered, please apply online at
If you have any questions please contact Missi Abfalter at 218-346-3801

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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