Customer Service Representative Job in West Fargo

West Fargo, North Dakota
Administrative & Support Services
Job Type
US$ 16.00 - US$ 16.50 per hour
Reference Number
Amber Delamater, Spherion
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Job Description

The Customer Service Representative performs a wide variety of tasks, but generally serves as a liaison between our customers and the company. This person must be well organized and be a self-starter. This position requires excellent clerical and secretarial skills for completing routine tasks and requires good interpersonal skills for communicating with numerous people both internal and external to the company.

Primary Responsibilities:
- Perform daily actions such as: receive incoming phone calls from customers for service or supplies
- Complete service and supply orders from customers and follow up that fulfillments were processed in a timely manner
- Answer customer questions regarding service and supply request. Report client concerns with department managers
- Help resolve billing issues for service and supply invoices, make corrections as needed
- Perform daily actions such as billing and shipping audits, review pending supply orders and check supply back order status with the warehouse manager
- Coordinate special supply orders as necessary with the purchasing department

Working hours: See job description

--High School diploma required
--College degree preferred
--Proficiency in Word, Excel, and Outlook
--Typing - 60 wpm
--Prior sales exp. helpful
--Must have good written, verbal, and listening skills
--Must have good basic math skills
--Valid driver's license is required
--Ability to work for a long period of time sitting at a desk using a computer, up to 8 hours a day
--Ability to travel, overnight on occasion for training if necessary

Hours: Mon - Fri 8-5
Business casual dress code
Pay: $16-16.50/hour

To be considered, please apply online at -
If you have any questions please contact Amber Delamater at 701-412-2896

Spherion is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.


High School

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