Customer Service Representative in Asheville

Asheville, North Carolina
Customer Service & Call Center
Job Type
Temp to Perm
US$ 12.00 - US$ 16.00 per hour, $12 - 16 per hour + none
Ref. Number
Gaffney-Keebler,Molly, Spherion
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Job Description

Put Your Customer Service Skills to Work!
Searching for an exciting customer service opportunity that will keep your career progressing? Spherion-, a locally owned staffing company, is seeking customer service representatives with strong people skills and the ability to thrive in a fast-paced call center environment for positions at our Local client's office in the Weaverville area. Partnering together, our team will help you put your skills to work in a rewarding position that keeps you successfully moving forward. We currently have a wide variety of flexible, temp-to-hire and permanent positions available.
Job Description:
Provide superlative service and support to Contractors,Architects, and Builders via the phone, including: Assisting customers with orders; checking Construction plans to assure the right product is being ordered; educating customers on delivery schedules; researching and resolving customer issues; inputting customer information into client systems; managing transactions and changes to accounts; and, offering solutions that optimize the customer experience and retain their business.

Working hours: 40 hours

--Experience with Blue Prints our building plans
--Experience in the Construction field or Home improvement sector preferred
--Exceptional customer service skills
--Strong communication and problem-solving skills
--Proficient in Microsoft Outlook, Word and Excel
--Capable of resolving issues expeditiously and professionally
--Ability to multi-task and work well under pressure
--Experience or specialized knowledge preferred (not required)
--High school diploma (or equivalent) required

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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