Customer Service Representative

posted:
Location
Asheville, North Carolina
Industry
Customer Service & Call Center
Job Type
Temp to Perm
Salary
US$ 10.50 - US$ 11.00 per hour, $10.50 - 11.00 per hour + none
Ref. Number
S_24675
Contact
Gaffney-Keebler,Molly, Spherion
Phone
828-348-0390
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Job Description

Qualifications:

- Provide excellent customer service by calling to secure new customers or provide upgraded services to existing customers.
- Establishes, develops and maintains relationships with current customers and prospective customers.
- Demonstrates products to customers and provides training on the use of products sold.
- Makes follow-up calls to ascertain customer satisfaction, answer questions or concerns, and obtain referrals and/or sales leads.
- Handles customers' requests by phone, online chat, fax, e-mail and mail.
- Accepts payments for products and services. Completes tasks by processing transactions through the cash register, and providing the customer with the receipt.
- Performs other related duties as assigned to ensure effective operation of department.

Working hours: M-F 8:00 am - 5:00 pm

Skills:
--High school diploma or equivalent 2 years of similar work experience.
--Must be a self-starter able to work without close supervision and to think independently.
--Proficient in personal computer use with good keyboard skills. Excellent interpersonal communications skills including a proven ability to listen and understand customers, as well as ability to work in a team environment.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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