Customer Service Representative

Clark, New Jersey
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
9:00 AM - 5:00 PM
US$ 30,000 - US$ 40,000 per year
Ref. Number
Randolph, Shameeka, Spherion
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Job Description

Our client in Clark, NJ is looking for a new team member with exceptional customer service skills in the home services industry. The client provides exceptional customer service and high quality services to their customers. You will be assisting customers with their home improvement projects. Work days are Tuesday through Friday and Saturday 9am-1pm or 9am-3pm.

-Answer all incoming phone calls.
-Maintain a positive and professional attitude toward customers at all times.
-Responding promptly to customer inquiries.
-Acknowledging and resolving customer complaints.
-Ensure customer satisfaction and provide professional customer support.

Working hours: 9:00 AM - 5:00 PM

Ability to work independently with limited supervision
- Excellent organizational, prioritization and decision making skills
- Ability to gather information, analyze data and make recommendations based on information
- Ability to present positive self and organizational image
- Ability to communicate effectively both verbally and written
- Develop and maintain effective relationships and provide outstanding customer service internally and externally
- Intermediate keyboarding, word processing, and data entry skills

High School

1-4 years

-High School Diploma.
-Comfortable using computers.
-Ability to be flexible and dependable

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Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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