Customer Service Representative

posted:
Location
College Station, Texas
Industry
Customer Service & Call Center
Job Type
Temp to Perm
Salary
US$ 12.00 per hour, $12 per hour + none
Ref. Number
S_20625
Contact
Conine, Laura, Spherion
Phone
979.846.7833
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Job Description

Spherion Staffing is sourcing a great candidate for a Customer Service Representative position. This individual will represent a local company through daily customer service contact with the general public.

JOB DUTIES
-Provide face to face and/ or over the phone customer service to customers who have questions concerning services.
-Provide customers with accurate billing.
-Responsible for accepting and processing cash payments from customers, balancing cash drawer, making credit and debit adjustments and making payment arrangements for customers when necessary.
-Create work orders.
-Perform a variety of administrative duties to include, but not limited to, processing and sending draft payments, entering new drafts into the system, and processing charge backs of insufficient drafts and check payments.
-Process delinquent final accounts and work with outside agencies, such as collection agencies and credit rating agencies, in efforts to locate and collect written off accounts.
-Perform other related duties as assigned.

Working hours: M-F 8-5

Skills:
Required:
-High school diploma or GED equivalent
-two (2) years customer service, clerical and/or administrative support experience related to the area of assignment
-Knowledge of general office practices
-Basic data entry and 10-key skills

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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