Customer Service Representative

posted:
Location
Conroe, Texas
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temporary
Working Hours
8:30 AM - 4:30 PM
Salary
US$ 9.00 - US$ 15.00 per hour
Ref. Number
S_33227
Contact
Sarah Wallace, Spherion
Phone
936.207.1150
Apply Now

Job Description

*THIS IS A TEMPORARY CONTRACT POSITION*
*PLEASE read whole job description before applying. Must meet qualifications*

Responsible for interfacing with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.

Responsibilities:
*Determines status of equipment returns, repairs, replacements, sales orders, delivery schedules, etc. May schedule field service repair calls. Handles requests for additional company materials. Maintains records of returns, schedule changes, product enhancements or changes, product pricing and resolves return credit problems. Works on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required. Normally receives general instructions on routine work, detailed instructions on new assignments.

Working hours: 8:30 AM - 4:30 PM

Skills:
*Good verbal and written communication skills
*MUST be intermediate proficiency in EXCEL AND WORD
*Great organizational skills to keep track of many details
*Ability to concentrate on work while in an open-cube environment

Education:
No Degree Required

Experience:
1-4 years

Qualifications:
*Advanced oral and written communication skills
*Intermediate Excel and Word proficiency
*1+ years customer service experience in a call center environment

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now