Customer Service Representative

posted:
Location
Cranbury, New Jersey
Industry
Customer Service & Call Center
Job Type
Temp to Perm
Salary
US$ 40,000 - US$ 50,000 per year, $40k - 50k per year + none
Ref. Number
S_21996
Contact
Ramos,Betzy, Spherion
Phone
(609) 734-0003
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Job Description

Distribution company is seeking a full-time, experienced Customer Service Representative to work in the Cranbury, NJ area. With focus on sales and marketing relationship building. This is an opportunity to be a part of a dynamic start-up team with true potential for career advancement as we grow.

Job Description

Assist management in the setting-up of a professional customer service department.

Answer customer inquires via e-mail or telephone in a timely manner

Process purchase orders received via e-mail or fax and ensure accuracy of the order details

Acknowledge order confirmation to customers via fax or email

Maintain customer accounts information and conduct follow-up calls

Maintain a strong working relationship with the sales team

Establish and maintain a professional liaison with all departments

Resolve order issues such as shortages, overages, returns or discrepancies

Working hours: 8 am to 5 pm Monday to Friday

Skills:
Qualifications

Experience a must.

Excellent verbal and written communication skills

Ability to listen, empathize, and effectively handle challenges in a professional manner

Ability to build and maintain customer relationships

Ability to maintain a positive attitude in a fast-paced team environment

Attention to detail and the ability to prioritize tasks at hand

Ability to follow guidelines and adjust to changes when required

Desire to grow with the company

Proficiency with Microsoft Office

Experience with ERP systems

College degree preferred

Job Type: Full-time


Salary: $40,000.00 to $50,000.00 /year

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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