Customer Service Representative

posted:
Location
Crystal River, Florida
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temporary
Working Hours
8:00 AM - 5:00 PM
Salary
US$ 10.00 per hour
Ref. Number
S_58206
Contact
Clapsis,Carolyn, Spherion
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Job Description

Local Citrus County Government Institution is seeking customer service representatives to assist in the very busy year of 2020. They are looking for personable, patient, friendly, and honest individuals to foster the general public in their inquires regarding updating information in databases, directing them to the correct resources, and answering phones. The right candidates will be available through November and be open to temporary work, as there is no guarantee that permanent positions will open up. You will start out working between 25-30 hours per week, and your hours will slowly increase as the year goes by.

Responsibilities:
Answer incoming calls
Returning messages
Taking accurate information to relay to others
Updating database information
Researching locations and factual information to assist with questions
Copy, file, fax, type, email, and complete general clerical duties as needed

Working hours: 8:00 AM - 5:00 PM

Skills:
Excellent phone etiquette
Ability to type 35+ wpm (Spherion will test)
Ability to input data accurately and quickly (Spherion will test)
Impeccable grammar and spelling (Spherion will test)
Ability to be patient and courteous to varying personalities

Education:
No Degree Required

Experience:
1-4 years

Qualifications:
Must be a registered voter * No exceptions *
Experience working in an office environment required
Experience working with the general public required
Experience working with Microsoft Office Suite
Excellent Customer Service skills
Citrus County residents are preferred
Bilingual candidates are preferred but not required
Ability to work overtime if necessary - scheduled hours will vary on certain days in November and extended hours may be necessary*


Spherion is still hiring and we want to meet with you ASAP! We are conducting virtual interviews which can be scheduled by texting the word JOBS or CHAT to 352-796-6000. We look forward to helping you find work!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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