Customer Service Representative in Duluth

posted:
Location
Duluth, Minnesota
Industry
Customer Service & Call Center
Job Type
Temp to Perm
Salary
US$ 16.00 per hour, $16 per hour + none
Reference Number
S_7594
Contact
Alyssa Fuentes, Spherion
Phone
218-722-8003
Apply Now

Job Description

Spherion is looking for experienced customer service candidates! The position is in a call center environment, both inbound and outbound calls. These are temp-to-hire opportunities with a stable and growing company in downtown Duluth.

Job Description:
*Call handling-inbound and outbound calls
*Maintain customer relationships through all forms of correspondence
*Guide customers through polices and procedures of product
*Troubleshoot any customer issues and redirect calls if needed
*Review and process product update requests

Schedule:
Monday through Friday
8AM - 7PM (8 hour shift, rotated schedule-must be able to work all shifts during this 12 hour time)

Working hours: Monday - Friday, varying shifts from 7am to 7pm

Skills:
Requirements:
*Efficient in all forms of correspondence (phone, e-mail, and written)
*Ability to handle high call volumes and multitask reporting
*Ability to work in a fast paced environment with deadlines
*Ability to work alone and in a team to meet goals
*Prior customer service experience, minimum of 2 years (does not need to be call center)

Qualifications:
*High school diploma or equivalent GED
*Comfortable with computers and Microsoft Office products
*Willing to submit to a background check and drug test

**If you or someone you know is qualified and interested in the position, please email resumes to tracymandelin@spherion.com or apply on our job site at www.spherionjobcentral.com**

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now