Customer Service Representative

East Lansing, Michigan
Customer Service & Call Center
Job Type
US$ 12.50 - US$ 12.75 per hour, $12.50 - 12.75 per hour + none
Ref. Number
Congleton, Danielle, Spherion
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Job Description

Spherion Staffing is looking for Customer Service Representatives for an Inbound Call Center!

If you would like to apply please stop by our office to interview between the hours of 9am -11am, or 1pm-3pm-no appointment necessary! We are located at:

Spherion Staffing
401 E. North St.
Lansing, MI 48906

Job Description:

Our client has immediate openings for Customer Service Representatives in an all inbound call center. They are looking for candidates with data entry skills, excellent communication skills and a good work ethic. In this role, you will provide knowledgeable, courteous and responsive customer service in a high-volume, fast-paced call center environment using PC, Internet, and phone technology. The Customer Service Representative is responsible for answering incoming customer calls promptly and in accordance with the established call-handling procedures. The agent will provide concise, quality customer service in a professional, timely, and courteous manner.

Compensation: $12.50/hr (after 5 week training raises to $12.75/hr), 40 hours a week.

Working hours: 8am-7pm (must be available during this time, but will only be working an 8 hour shift during this window).


  • MUST HAVE availability between 8am-7pmHigh School equivalent or higher education
  • UPDATED customer service oriented resume
  • Must be able to type 30 WPM minimum
  • Excellent communication skills
  • Good work ethic coupled with an exemplary attendance value o Candidate cannot miss ANY time during the first 5 week training period

Job Type: Full-time
Salary: $12.50 to $14.75 /hour

Working hours: 8am-7pm


Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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