Customer Service Representative

posted:
Location
Edison, New Jersey
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Full-Time
Working Hours
10:30 AM - 7:00 PM
Salary
US$ 35,000 - US$ 40,000 per year
Ref. Number
S_37098
Contact
Erich Radlmann, Spherion
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Job Description

February Start Class!

We are now accepting applications for the February start class. We are looking for people who are personable, career-oriented and self-motivated to become part of our prestigious client company. You would directly contribute to and support the company by being the very first positive impression clients get. You can expect a professional and friendly work environment. You will receive a lot of feedback on the quality of your work as the company is very big on accountability and metrics.

Responsibilities:
Responsibilities of the Customer Service Position:
- Responsible for accurately computing and quoting adjustments, balances and rates as well as discussing other inquiries and complaints for customers.
- Assisting customers over the phone wearing a headset
- Processes payments including customer payments.
- Processes and confirms addresses for billing and payment purposes.
- Works to meet service goals and deadlines designed to meet customer commitments promptly, accurately and pleasantly.
- Other duties as assigned.

Working hours: 10:30 AM - 7:00 PM

Skills:
Skills required for the Customer Service Position:
- Successful candidates come from a variety of customer-centered environments including retail, restaurant, fast food or other service based companies
- Minimum one year of customer service and/or sales experience
- Energetic, outgoing and delivers service with a smile
- Strong communication, problem solving and time management skills

Education:
No Degree Required

Experience:
0-1 years

Qualifications:
Qualifications and Hours for the Customer Service Position
- Can work from 10:30 am to 7:00 pm Monday - Friday, and every other Saturday from 10 AM to 3 PM
- Adaptable ? comfortable working alone or with other team members at multiple locations
- Proficient in Windows-based computer programs


Benefits for the Customer Service Position
- 401k after probation period
- Health Insurance
- Extensive paid training
- PTO

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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