Customer Service Representative

posted:
Location
Edison, New Jersey
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
9:00 AM - 5:00 PM
Salary
US$ 13.50 per hour
Ref. Number
S_37277
Contact
Devin Sypher, Spherion
Phone
609-734-0003
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Job Description

Our client is looking for customer service representative to assist with their high call volume and placing orders. There main product is their home monitoring system called SafeHome360, it includes a carbon monoxide detector, a smoke alarm and a motion sensor. There are addition accessories but the detailed product description will be included in the training.

Responsibilities:
-Verify the submission of sales from customers that are transferred from our sales agents to your call center agents.
-Assist with customer?s account/billing online platform as the customer is verifying the information in real time.
-Verify all customer information regarding billing, shipping, and product price and order information.
-Answer any questions about the medical alert pendant, billing, cancellation or shipping.
-Process payments from customers

Working hours: 9:00 AM - 5:00 PM

Skills:
-1-2 year's customer service experience
-Call center experience is a plus
-Excellent communication skills
-Detail-Oriented

Education:
High School

Experience:
1-4 years

Qualifications:
-Ability to communicate effectively including presenting information, comprehending and communicating detailed instructions, reading and writing correspondence and memos, and having knowledge of commonly used concepts, practices, and procedures as required by the position.
-Ability to apply common sense practices to carry out detailed oral or written instruction.
-Ability to deal with problems involving multiple variables in continuously changing situations.


If interested, please email your resume to NjJobs@Spherion.com or text (your name, town you live in, and "Skin Care") to 609-734-0003.

Hope to hear from you soon!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now