Customer Service Representative

Frederick, Maryland
Administrative & Support Services (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 5:00 PM
US$ 12.00 - US$ 15.00 per hour
Ref. Number
Smith, Mackenzie, Spherion
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Job Description

Are you looking for a customer service position for a stable company in the Frederick, MD area? Give Spherion a call today!

This position will service wholesale customers in-person, on the phone and through email, educates customers on product lines, directs them to the products that best suit their reselling needs.

Answer the phone and provide direction and feedback to customer questions.
Advise customers by providing information on products.
Take customer orders over the telephone, email, fax and in-person.
Accurately and efficiently enter customer orders into the computer system.
Help customers make product selections by building customer confidence; offering suggestions and opinions.
Document sales by creating or updating customer profile records.
Process pickup orders by totaling purchases; processing checks, cash, and credit cards.
Ensure customers in waiting area feel welcome and well taken care of.
Contribute to team effort by accomplishing related results as needed.

Working hours: 8:00 AM - 5:00 PM

Must be comfortable with computers and open to learning company specific technology
Must be comfortable on the phones
Excellent customer service

High School

1-4 years

High school diploma or GED is required.
Previous customer service experience preferred.
Strong speaking and writing skills required

Give SPHERION a call today, 301-694-7700!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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